Modification and Cancellation
If you need to change or cancel your order, just shoot us an email at support@iscentedcandle.com with your order number and what you want to change. We'll confirm once it's done.
Here are some important points to keep in mind:
- You can only cancel or change your order within the first 24 hours after placing it. After that, it's locked in for processing and can't be altered.
- If you need to modify the design, it might delay the delivery since it takes us longer to make changes.
- Once a personalized order is complete, it's locked for processing. So, double-check all the details before completing your purchase.
Please remember, when you make a purchase, you're agreeing to these terms.